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Our Terms & Conditions

Here at Positive Pilates we know it is dull wading through terms and other legal stuff. However it is important that everyone understands what services we offer and our cancellation terms. If you have any queries or concerns, please contact us.

If you are booking a session with us, please take a moment to read and understand our Session Terms. Click on the tab to read. When you browse our website, you agree to the Website Terms, these can also be found below.

Session Terms & Conditions

When you book a session with Positive Pilates you agreed to the following Session terms. Please read and understand all our terms before taking out a membership or attending any of our sessions.

The term ‘Positive Pilates’ or ‘Studio’ or ‘Bev Grant’ or ‘Bev’ or ‘I’ or ‘us’ or ‘we’ or ‘our’ or ‘me’ refers to the owner of Positive Pilates and the owner of this website. The term ‘you’ or ‘client’ or ‘clients’ or ‘students’ refers to the person who attends a Positive Pilates session, class, lesson or taster session.

MEMBERSHIPS

Memberships are 1, 4 or 8 sessions that can be used several times a week.

Once purchased through TeamUp, a membership enables you to book into your chosen sessions through TeamUp. Please book in advance, otherwise you may not get your preferred session.

Membership sessions can be booked, cancelled and rearranged via TeamUp.

Memberships expire after two months. Sessions not taken will be forfeited – please ensure you purchase the correct membership to ensure this does not happen.

Memberships and bookings are non-refundable.

TeamUp provides all the information about your bookings, sessions used etc.

Sessions cancelled within 12 hours of the start time are fully chargeable.

No shows and failing to attend a booked session are fully chargeable.

Positive Pilates is not responsible for your failure to attend a booked session.

All sessions may be subject to change / cancellation at any time. You will need to be booked in to get email notification of changes or cancellations.

All sessions cancelled by Positive Pilates are not chargeable.

All sessions must have a current membership.

Clients are responsible for booking and managing their own membership and sessions via TeamUp.

Positive Pilates may require you to take at least one introductory session first before commencing group sessions at the studio.

TIME KEEPING

Please arrive five minutes before the start of your session. If you are late your session time may be reduced to fit into the agreed appointment time slot. This is to ensure students that are booked in after you are not delayed and that their session is not disrupted.

GENERAL

Students must declare any physical and or medical limitations which may affect their ability to participate in our sessions. Should your condition change or you experience any physical issues, you are responsible for informing us.

Students assume responsibility for checking with their medical practitioner, physiotherapist, or other health care professional for medical readiness prior to participating in any of our sessions.

We kindly request, out of respect for other students (and the staff), that mobile phones and all other communication devices are not used during class, except in case of emergency.

Anyone under the influence of alcohol or drugs will not be permitted in a class.

PREGNANCY

Please advise if you are pregnant. This will be kept strictly confidential. We wouldn’t want to spoil your surprise, however we do need to look after you in your session. Positive Pilates is fully trained in Pre and Post Natal Pilates.

CLOTHING

Be mindful in what you wear. Clothing should be comfortable, stretchable and a fabric that is good for sweating in – wicking fabrics that move moisture away from the body are best. Think of the poses you will be in. For obvious reasons, if you are wearing loose shorts, please ensure you are wearing lycra leggings or something similar under your shorts.

SOCKS

Positive Pilates is now a sock studio – at least until you get to your mat. Socks must be worm for Equipment Pilates. Socks should be non-slip / grip socks, we carry some stock however they are easily available via retailers and online shops such as Amazon.

HOLIDAYS AND HALF TERM

We are open throughout the majority of the year including half terms. The only days that we will close are on public Bank Holidays such as May Day, Easter and during the Christmas holidays. We do believe in having balance in our lives and recommend the same for our students. Therefore Positive Pilates operates for 48 out of the 52 weeks of the year and our charges are set accordingly.

REFER A FRIEND

There may be various offers throughout the year for ‘Refer a Friend’.

MEDIAL REFERRALS

Referrals from medical professionals must be accompanied by a referral letter. You can ask your medical professional for a letter or the studio has a template for you to print out and take with you for your GP / Consultant / Physiotherapist / Osteopath / Chiropractor to sign and return to us.

DISCLAIMER

Positive Pilates is dedicated to providing sessions which match the considerations of the students as much as possible within Pilates. Whilst every effort is made to keep the class both safe and effective, there is a risk of injury or death (!) within every physical activity. The student acknowledges that they are taking part of their own free will, and are aware of the risks stated. The student agrees that neither they, their heirs, assigns nor legal representatives will sue or make any other claims of any kind whatsoever against Positive Pilates whether for personal injury, property damage / loss or wrongful death, whether caused by negligence or otherwise.

These Pilates Terms & Conditions were last updated 31 March 2022. v1.4. E&OE.